Loyalty program The loyalty program awards points for purchases made. These points can be exchanged for discount codes that can be used for subsequent purchases. - Points are awarded upon receipt of the order. Simply placing an order does not entitle you to receive points. - Points are awarded in the customer panel. After collecting the parcels for which points have been charged, they can be converted into a discount code. - Points are awarded only to registered customers. Points will not be awarded to guest accounts. - Discount codes awarded for points can be combined with other discounts in our store. - Discount codes can be transferred to a third party. - Discount codes can only be used for purchases in our store. They cannot be exchanged for cash. Under each product in our store there is information stating whether and how many points will be awarded for a given product. Loyalty points are not awarded for all products. The points awarded are valid for 12 months. Order return and loyalty points When the order is returned, loyalty points are canceled. If the customer uses loyalty points in another order and then wants to return the order for which he received the above points, the amount returned to the customer will be reduced by the equivalent of the points used.